JustAsk - Terms of Use and Privacy Policy

Last updated and effective date: 13th September 2024

PLEASE READ THESE TERMS OF USE ("AGREEMENT" OR "TERMS OF USE") CAREFULLY BEFORE USING THE SERVICES OFFERED BY JUSTASK. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE JUSTASK WEBSITE AND ALL RELATED SERVICES, INCLUDING, WITHOUT LIMITATION, ANY FEATURES, CONTENT, OR APPLICATIONS OFFERED FROM TIME TO TIME BY JUSTASK IN CONNECTION THEREWITH (COLLECTIVELY "SERVICE(S)"). BY USING THE SERVICES IN ANY MANNER, YOU AGREE TO BE BOUND BY THIS AGREEMENT.

Acceptance of Terms of Use

The Service is offered subject to acceptance without modification of all of these Terms of Use and all other operating rules, policies and procedures that may be published from time to time in connection with the Services by JustAsk. In addition, some services offered through the Service may be subject to additional terms and conditions promulgated by JustAsk from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference.

JustAsk may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Service is revoked in such jurisdictions.

Rules and Conduct

As a condition of use, you promise not to use the Service for any purpose that is prohibited by the Terms of Use. By way of example, and not as a limitation, you shall not (and shall not permit any third party to) take any action that: would constitute a violation of any applicable law, rule or regulation; infringes upon any intellectual property or other right of any other person or entity; is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, offensive, or profane.

DMCA and Takedowns Policy

JustAsk respects the intellectual property rights of others. If you believe that any content on our Service infringes upon your copyright, please contact us at legal@justask.world. We will process and investigate your request and take appropriate actions under applicable intellectual property laws.

Modification of Terms of Use

At its sole discretion, JustAsk may modify or replace any of the Terms of Use, or change, suspend, or discontinue the Service (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the JustAsk website or Service or by sending you an email. JustAsk may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

Trademarks and Patents

All JustAsk logos, marks and designations are trademarks or registered trademarks of JustAsk. All other trademarks mentioned in this website are the property of their respective owners. The trademarks and logos displayed on this website may not be used without the prior written consent of JustAsk or their respective owners.

Licensing Terms

Subject to your compliance with this Agreement, the conditions herein and any limitations applicable to JustAsk or by law: (i) you are granted a non-exclusive, limited, non-transferable, non-sublicensable, non-assignable, freely revocable license to access and use the Service for business or personal use. JustAsk reserves all rights not expressly granted under these Terms of Use. Each person must have a unique account and you are responsible for any activity conducted on your account. A breach or violation of any of our Terms of Use may result in an immediate termination of your right to use our Service.

Fees and Payments

JustAsk offers a free service where users can pay from their own good will. Payments can be made as one-time payments or subscriptions. All payments are processed through a third-party payment processor, Paypal. You are responsible for all charges incurred under your account.

Unless otherwise stated, any fees do not include federal, state, local, and foreign taxes, duties, and other similar assessments ("Taxes"). You are responsible for all Taxes associated with your purchase.

Termination

JustAsk may terminate your access to all or any part of the Service at any time if you fail to comply with these Terms of Use, which may result in the forfeiture and destruction of all information associated with your account. Further, either party may terminate the Services for any reason and at any time upon written notice. Any fees paid hereunder are non-refundable.

Indemnification

You shall defend, indemnify, and hold harmless JustAsk, its affiliates and each of its, and its affiliates employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to your use or misuse of, or access to, the Service, or your violation of the Terms of Use or any applicable law, contract, policy, regulation or other obligation.

Limitation of Liability

IN NO EVENT SHALL JUSTASK OR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, OR SUBSTITUTE GOODS OR SERVICES, (II) FOR YOUR RELIANCE ON THE SERVICE OR (III) FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF THE FEES PAID BY YOU FOR THE SERVICE OR, IF GREATER, $500.

Disclaimer

ALL USE OF THE SERVICE AND ANY CONTENT IS UNDERTAKEN ENTIRELY AT YOUR OWN RISK. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" AND IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.

Age Requirements

By accessing the Services, you confirm that you're at least 18 years old and meet the minimum age of digital consent in your country. If you are not old enough to consent to our Terms of Use in your country, your parent or guardian must agree to this Agreement on your behalf.

Miscellaneous

The Terms of Use are the entire agreement between you and JustAsk with respect to the Service, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and JustAsk with respect to the Service. If any provision of the Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms of Use will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. The Terms of Use are personal to you, and are not assignable or transferable by you except with JustAsk's prior written consent. JustAsk may assign, transfer or delegate any of its rights and obligations hereunder without consent. No agency, partnership, joint venture, or employment relationship is created as a result of the Terms of Use and neither party has any authority of any kind to bind the other in any respect.

Contact Us

For questions regarding the Service, you can get in touch by emailing us at legal@justask.world.

Your Rights to Use the Site; Our Content and Intellectual Property Rights

Subject to these Terms, JustAsk grants you a limited, non-exclusive, revocable, and personal license to access and use the Site solely for noncommercial and informational purposes.

Unless otherwise expressly indicated by JustAsk, all content displayed or made available on the Site, including without limitation, text, images, illustrations, designs, logos, domain names, service marks, software, scripts, and the selection, compilation and arrangement of any of the foregoing is owned by JustAsk, its affiliates, licensors and/or other third parties ("Site Content"). The Site and all Site Content are protected by copyright, trade dress, trademark, moral rights, and other intellectual property laws in Israel and other international jurisdictions. All such rights are reserved.

Prohibited Uses

You are fully responsible for your activities while using the Site, including any content, information or other materials you post or upload to the Site, and you bear all risks associated with the use of the Site. By agreeing to these Terms, you agree to comply with all applicable federal, state, and local laws and regulations in connection with your use of the Site. You also agree not to use the Site to engage in any prohibited conduct or to assist any other person or entity in engaging in any prohibited conduct.

We reserve the right (but not the obligation) in our sole discretion to (1) monitor the Site for violations of these Terms; (2) take appropriate legal action against anyone who uses or accesses the Site in a manner that we believe violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) deny access to the Site or any features of the Site to anyone who violates these Terms or who we believe interferes with the ability of others to enjoy our Site or infringes the rights of others; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Dispute Resolution by Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.

Agreement to Arbitrate

This Dispute Resolution by Binding Arbitration section is referred to in these Terms as the "Arbitration Agreement." You and JustAsk agree that any and all disputes, claims, demands, or causes of action ("Claims") that have arisen or may arise between you and us, whether arising out of or relating to these Terms, the Site, or any aspect of the relationship or transactions between us, will be resolved exclusively through final and binding arbitration before a neutral arbitrator, rather than in a court by a judge or jury, in accordance with the terms of this Arbitration Agreement.

Prohibition of Class and Representative Actions and Non-Individualised Relief

YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

Choice of Law

Any and all Claims shall be governed by the internal substantive laws of Israel in all respects, without regard for the jurisdiction or forum in which the user is domiciled, resides or located at the time of such access or use. Except as provided in the Arbitration Agreement, all Claims will be brought in the courts in Israel, and you and JustAsk each unconditionally, voluntarily, and irrevocably consent to the exclusive personal jurisdiction and venue of those courts.

Privacy Policy

Our commitment to privacy and data protection is reflected in this Privacy Statement which describes how we collect and process "personal information" that identifies you, like your name or email address. Any other information besides this is "non-personal information." If we store personal information with non-personal information, we'll consider that combination to be personal information.

Information Gathering

We learn information about you when:

  1. You directly provide it to us. For example, we collect:
    • Name and contact information
    • Payment information (processed by Paypal)
  2. We collect it automatically through our products and services. For instance, we collect:
    • Identifiers and device information
    • Usage data
  3. We collect information from third-party sources, including:
    • Third-party partners
    • Service providers

Information Use

We use each category of personal information about you:

  • To provide you with our Services
  • To improve and develop our Services
  • To communicate with you
  • To provide customer support

Information Sharing

We share information about you:

  • When we've asked & received your consent to share it
  • As needed with third-party service providers
  • To comply with laws or to respond to lawful requests and legal process
  • If we reasonably believe it's necessary to prevent harm to the rights, property or safety of you or others
  • In the event of a corporate restructuring or change in our organizational structure

Information Protection

We implement physical, business and technical security measures to safeguard your personal information. In the event of a security breach, we'll notify you so that you can take appropriate protective steps. We only keep your personal information for as long as is needed to do what we collected it for. After that, we destroy it unless required by law.

European Economic Area, United Kingdom, Swiss and California users

JustAsk applies the following rights to all users of our products, regardless of your location:

  • The right to know what personal information is collected
  • The right to know if personal information is being shared, and to whom
  • The right to access your personal information
  • The right to exercise your privacy rights without being discriminated against

Exercising Your Rights

To exercise the rights described above or if you have a question or concern, please contact us at legal@justask.world and we will aim to address or resolve it.

Changes

We may need to change this Privacy Statement and our notices from time to time. Any updates will be posted online with an effective date. Continued use of our services after the effective date of any changes constitutes acceptance of those changes.

Contact Us

You can get in touch by emailing us at legal@justask.world.